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System Configuration by NTS
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Support and Services
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NTS systems are designed to meet the real-life needs of data
centers, especially in the areas of serviceability and
maintenance.
NTS works with Intel, AMD, Adaptec, Tyan, Super micro, NVIDIA
and other peripheral manufacturers to provide intensive support
services. While our servers come fully racked, cabled and
tested-and are designed for the best possible serviceability-our
Support professionals are committed to ensuring each customer's
satisfaction. During normal business hours on Pacific Standard
Time we provide unlimited toll free tech support from our
in-house technicians. We offer additional technical support in
conjunction with an optional 24X7 toll free phone support
through third party support house. In addition to our free
two-year in house labor warranty, we offer an optional on-site
service package across US, Hawaii and Puerto Rico.
We provide replacements or repair service within warranty on all
of the parts in your computer. An extended parts replacement in
advance warranty is also available upon request.
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Online support form
Warranty program
Warranty procedure
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