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Conditions of Use
Terms that govern use of RackMountNTS.com and related New Tech Solutions web properties.
Legal
Conditions of Use
By using this site you agree to these conditions and applicable law.
Purchase transactions are also governed by quotes, POs, and contract vehicles.
How to use this page
Policy summary for federal and enterprise buyers
Full terms appear in the policy body below.
These policies apply to visitors and customers of RackMountNTS.com and New Tech Solutions, Inc. For contract-specific terms, your SOW, vehicle, or purchase order controls where it conflicts with website copy.
Questions about privacy, data handling, or terms of use can be directed through the contact form. Include your agency or company name and the pages or transactions involved.
Related
Related policies and support
Continue to shipping, warranty, or contact paths.
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Frequently asked questions
No. Your purchase order, SOW, and contract vehicle terms govern the transaction. Website policies explain how the public site and general customer communications are handled.
- Contract controls
- Ask sales for CLIN language
Use the contact form with your organization name and a clear description of the request. NTS responds during business hours Pacific time and can involve legal or contracts when needed.
- /contactus
- Business hours PT
Federal and SLED purchases follow the awarded vehicle and agency rules. Website privacy and terms still apply to browsing the catalog; transactional data handling follows the contract and applicable federal requirements.
- Vehicle + SOW
- /contracts
NTS may update policies as products, hosting, or regulations change. Material updates are posted on this site; continued use after posting constitutes acceptance of the revised policy where permitted by law.
- Check date on page
- Contract amendments separate
Conditions of Use
These Conditions of Use govern access to rackmountnts.com and related New Tech Solutions, Inc. web properties. By using the site you agree to these conditions and applicable law.
About NTS
New Tech Solutions, Inc. (RackMountNTS) provides engineer-to-order enterprise servers, GPU platforms, storage, and integration services from Fremont, California. Catalog pages, configurators, and downloads are informational; they are not an offer until NTS issues a written quote.
Acceptable use
- Use the site only for lawful business and government procurement purposes.
- Do not attempt to disrupt, scrape at abusive rates, reverse engineer, or bypass security controls.
- Do not upload malware, unlawful content, or confidential third-party data without authorization.
- Respect intellectual property in product imagery, documentation, and trademarks (including OEM marks used for identification).
Accounts and accuracy
If you create an account, you are responsible for safeguarding credentials and for activity under your account. Provide accurate organization and contact information so quotes and shipments reach the right party.
Specifications, lead times, and pricing on the site may change. Configurator output is a starting point; NTS validates power, cooling, firmware, and availability before confirming an order.
Orders and contracts
Purchases are governed by the applicable quote, purchase order, statement of work, and contract vehicle (such as SEWP V, ITES-4H, GSA MAS, or SLED cooperatives). Those documents control if they conflict with these website conditions.
Disclaimer
The site and materials are provided “as is” to the fullest extent permitted by law. NTS does not warrant uninterrupted availability or that the site is error-free. Product claims are subject to OEM documentation and the final validated configuration.
Limitation of liability
To the maximum extent permitted by law, NTS is not liable for indirect, incidental, special, consequential, or punitive damages arising from site use. Liability for site use excludes amounts paid for products under a separate sales contract, which are governed by that contract.
Links and third parties
Links to OEM, contract, or partner sites are provided for convenience. NTS does not control third-party sites and is not responsible for their content or practices.
Governing law
These conditions are governed by the laws of the State of California, excluding conflict-of-law rules, unless a federal contract requires otherwise. Venue for disputes related solely to website use lies in the state or federal courts serving Alameda County, California, unless superseded by a governing contract.
Contact
Questions about these conditions: /contactus or New Tech Solutions, Inc., 4179 Business Center Drive, Fremont, CA 94538.
